Customer Service Representative

Location: Dayton
Posted on: January 14, 2021

Job Description:

Adecco is assisting a local company in the Kettering area seeking Customer Service Representatives. If you meet the qualifications listed below, apply now!

Essential Responsibilities

• Responsible for meeting all client group objectives including service standards, productivity guidelines, expenses, and portfolio control.

• Ensure a high level of customer/client satisfaction by establishing and maintaining a positive relationship with the client, communicating client group results and ensuring that high quality standards are met.

• Cultivate an environment of mutual trust, teamwork, ownership, and involvement at all band levels to transition into an empowered workforce.

• Directly responsible for ensuring service levels in customer service and authorizations.

• Develop and mentor associates to accept greater responsibility within the team and organization.

• Responsible for increased efficiency, productivity and quality.

• Balance team and service level responsibilities with assigned projects.

• Ensure compliance with Corporate Operating Instructions, Fair Credit Billing Act, Equal Credit Opportunity Act and other applicable federal and state regulations.

Qualifications/Requirements

• Basic Math Skills - Arithmetic computation

• 6+ months of customer service experience in any industry

• Willing to submit to a drug test, background investigation and submit fingerprints as part of the selection process

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Pay for this position is $12.63/hr and the schedule is Sunday- Thursday 9am-6pm.

Keywords: , Dayton , Customer Service Representative, Administration, Clerical , Dayton, Ohio