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Residential Property Manager Director

Company: Ohio Cash Buyers LLC
Location: Springboro
Posted on: January 25, 2023

Job Description:

Are you an experienced Property Manager looking for a fast-paced new career with a ton of opportunities to grow with our Real Estate Investment Team? If so, this may very well be the career for you!

Our company is now hiring a full-time Experienced Property Manager for Single Family and Small Multi-Family homes! -We manage approx 150 units, primarily consisting of Single Family homes along with a few small 4-20 unit -apartment -buildings. -You will be the Lead Property Manager with some VA assistants to help on the side. In the future, once we cross 200 units under management, we will add a second full-time assistant to work underneath you at your direction.

We are a RE Investment and Turnkey Rental Company that sells local Ohio rental property to clients in all different states and countries and then manages the property for them. We do not take on outside clients which makes your life much easier. You'll only be managing our properties, and directly for our Turnkey clients.

We are coming up on a Huge growth phase in the next 90-120 days as we onboard many new clients and sales channels. We're also promoting our current Property Manager to a Marketing Role within our company, hence the reason we're now hiring.

You'll be solely responsible for not only managing the existing growing book of business but also for all new incoming inventory. Leasing, management, accounting, ledgers, client and customer service contact, liaising with our team, the client, the full-time handymen for repairs, etc. -It sounds like a lot, but at only 150 units with 2 full-time Virtual Assistant helpers, if you're efficient, it's not too much at all with our software and systems. -We use RentManager so if you have experience with it, all the better! -Even if not, if you've used Appfolio, Buildium, Propertyware, etc., they're all about the same once you get familiar with them.

As we grow, you will have an FT admin placed underneath you in the next 60-90 days to help assist with duties. For now, one of our other current full-time admins will be available to help you part-time depending on needs. We also employ the services of 2 full-time Virtual Admins (VAs) who can make outbound and receive incoming phone calls, fill out work orders, email handymen for maintenance needs, and many other tasks. However, again, you are still responsible for All aspects of Property Management and overseeing/managing those VAs and your new Assistant.

This is not a regular 9-5 position of course, which you know if you have experience. Our office hours are 9a-6p M-F but there are certainly earlier or later days as duty calls. It's just the nature of the business. 90% of all showings are remote through our system without you having to be there, but occasionally, something will pop up on a night/weekend that must be attended to.

We work as a strong team where everyone has each other's backs, and we only want folks that have this same mindset. -We're a tight-knit team of family and friends and our number one goal is to always keep that same casual/fun culture. sure, there are crazy stressful days sometimes, but overall...we like our fun and laid-back vibe.

If you want a position that you can build into a long-term career with a salary, bonuses, and perks that grow with it, then you need to keep reading this ad.

We are looking for the RIGHT fit. We have crazy days, fun days, challenging days, stressful days sometimes, etc., but we have a great time because we're ONE team with one focus. The benefit of working for a small office environment is that we grow together and succeed together as ONE. We only have 15 folks in one building so there's no room for drama, hassles, gossip, etc. Only top-quality professionals with the right morals, ethics, and integrity to get the job done every single day, even on the tough days.

The owner/CEO is definitely a perfectionist and is looking for someone that's very much the same for this role. -You are dealing with large amounts of money, tenants' lives, and our clients' as well as our own personal investments! That demands the utmost respect, performance, and quality output from this role every single day. People with the right heart, the right kindness, and the right giving attitude.

So what are we looking for, what are the responsibilities, perks, negatives, etc?

Our office is small and informal. -Very comfortable and easy to fit in. We wear whatever we want whenever we want. I normally wear jeans and a t-shirt. Others wear athletic gear, and others dress up every single day. Whatever you like, wear it as long as you're presentable to clients and tenants.

Our team buys and sells 20-25 properties every month, but we only keep/sell 3-5 of those for ourselves and our clients. Thus, you'll easily be able to scale up operations on your side without being overwhelmed.

Pay and perks:

You'll have a starting base salary of $50-55K DOE. From there, you'll earn bonuses, leasing bonuses, renewal bonuses, profit sharing, and other rewards based on your personal and collective team performance. This will equate to a -total pay package of $85-100K your first year. -We will give you more than enough opportunities to shine, advance, move up and prove yourself. The rest is entirely on you!

We only lease Quality homes in high-quality areas. No junkers, low-end, crime-ridden D-class trash here. Your safety and our property safety are of the utmost importance and we only invest and sell in Nice areas!

Hours: -Our office is formally open from 9a to 6p Monday through Friday. There are certainly some later nights, and certainly, some tasks to do after hours sometimes, or a weekend task, etc., but we do not come into the office on weekends at all, ever. You'll need to have this flexibility in your life for this to be the right fit. After all, we have to perform for our clients when they need us to. And while this is 95% contained within the hours of 9-6, there are certainly times we have something important. We also high-five and cheer on the team via group chat all the time which takes literally 15 seconds.

Other perks and benefits:

--- Healthcare reimbursement (and soon-to-be-announced company healthcare)
--- 401K with match
--- Bonuses, raises, rewards, profit sharing, and a ton of thank-you bonuses in various forms
--- 6mo from now we will have 2 AirBNB properties in Nashville and Palm Beach, FL you can vacation for Free every year!
--- Paid sick days
--- Paid vacation
--- Paid holidays
--- Birthday parties, team lunches, networking events, and a ton of fun!
--- Fully paid Disability insurance plan

What do we need in someone we hire?
--- Email, fax, Docusign, FB for team chat, etc. Must know MS Office. Word, Excel. Type 55WPM+. Must have deep experience with some PM software, and we'll then train you on our RentManager system.
--- This job is an in-person job Fully. We are not hiring anyone that is remote. Our clients need to be able to put a name to a face and be able to meet you if needed.
--- Previous experience as a property manager for single-family homes is REQUIRED. - -It's a Lot more driving between homes and different practices than someone who has only managed a commercial apartment complex all in one place. -Luxury apartment rental is much easier than managing 150 units spread 30mi apart! If you don't have this direct experience, we aren't able to offer you the role.
--- About that driving thing, plan on driving to appts, showings occasionally, doing property turn scopes and QC inspections to ensure your property is ready to lease, etc. We have a company car you'll use so you'll need a reasonably decent driving record to be added to our insurance.
--- Excellent customer service skills. If a tenant is late on their rent, or you are talking with a client that is worth $50MM, you must always represent the company well and represent the company in the Same way the owner would. Even though you are not in sales, every job within our company has some sales aspect to it. Selling the client on the great job we do so they buy more properties. Selling the tenant on why they should rent from us and how we take better care of our properties, etc. Every job involves some aspect of "sales" which simply means very good verbal and written communication. -Your main job is to keep tenants happy long term, at the highest reasonable rent, and avoid turnover!
--- All properties are leased within 5-10 days of posting typically with at least 3-5 backup/overflow applicants for each home/unit. You not only need to understand this speed and work at this frequency but need to know how to shuffle the overflow to other listings. If you are having trouble leasing a unit, you need to figure out Why, and how to remedy the problem Fast before the 10-day deadline even hits. The pics, the description, the info, the marketing, the rent price you set - something. You'll use our CRM syndication tool and Zillow Rental Portal to post to Houzz, Trulia, Zillow, Rently, Lovely, and many others. -Between those resources, every property leases up very very quickly as long as you're doing a great job with pics and descriptions, follow-ups, calls, emails, showings, etc. We occasionally use FB Marketplace as well if these others fail.
--- You'll work with the Rehab and maintenance department hand-in-hand to find out when units are ready to be leased, which again, you'll QC inspect and do move-in and move-out inspections to confirm.
--- Must have a very keen eye for detail.
--- Must understand leasing with all Fair Housing requirements including pet vs ESA vs Service animals, etc.

--- You'll need to know how to use incentives and have the authority to do so, how to make things happen with tenants when showing them (getting them to lease), and how to keep them happy once they are there. We have someone on our team do 2x monthly drive-by property inspections to see how they are maintaining the home so you'll always know what's happening with the property. We provide these to clients every month as well so they know. They are in France, Ireland, Israel, GA, FL, CA, and all throughout the world; this helps keep their mind at ease.
--- You'll need to know how to send work orders to crews, follow up, get invoices to our AR/AP dept, keep ledgers for client expenses, collect past due balances, post-eviction notices, liaise with our eviction attorney, screen tenants with our software, get Very good at avoiding tire kickers or time wasters on the phone so you don't waste time driving to a property for a showing and the prospect doesn't even show. We do very well at what we do here, thus, we tend to only have 0-2 evictions max per year. Our collection rate is well over 99.5%, so no, we don't accept 97% as good. That's actually Terrible if you're any good at the role.
--- Must be all the normal stuff: detailed, highly organized, focused, have the ability to build rapport, punctual, stable, very few missed days of work in the past, and not be a job hopper. We're crazy people at a crazy awesome job that will only grow and grow across the months/years.
--- A clean background check and a valid Driver's license are required!
--- You really need to live within 20 miles of Springboro, OH. -Many of our properties are in Dayton and Cinci and if you live all the way deep down in Cinci and we have a rush showing in north Dayton, it's tough. The more neutral you live between Cinci/Dayton the better.

As I said above, we're looking for good people that are looking for a team/family to call their work home and who want to be with us for a very long time. Being a small team, it's not hard to grow and increase your pay with a proven track record of learning, leasing, and creating efficient operations within your department.
I've said a Lot in this ad, and by now, you should 100% know if this sounds amazing or absolutely terrible! Did this ad speak to your heart and sound amazing and not just "another job?"
If you've read All of this and you know for sure this is the career you want and you know you can Crush it here, then fill out the application, fully apply here and take the DISC test, finish the Questions, Assessments, and send me a resume and cover letter.
In that cover letter, tell me -WHY you're definitely the Amazing PM we need here and must interview and hire right away. Out of all of those who will apply, why are you the one? -Why are you looking for a new career? What do you hope you'll find here that will make you want to be with us and excel for the next 5-10yrs?
On top of all of that, if you want to rise to the very top of the pile, my name is Bryan and I'm the CEO here. I'm not at all hard to find online. If you want to move straight to the top of the pile, find me online, on FB, by email, or however, and reach out! Say hello, and do your convincing there. In many ways, that extra effort is exactly what will mean the difference between you excelling here and failing out entirely.
I hope you're the person we're looking for, and if so, I truly can't wait to have you here as part of our team and family :)

About Company:
We are the leading direct-to-homeowner property buyer in Ohio. We work with an amazing team here in our Frankin office every day and love what we do! We are actively hiring for great talent that fits our culture, our core values, and our team to help us grow rapidly in these changing markets.

Our office is a fun friends-and-family environment. Life is too short to hate what you do or hate who you do it with! If you're seeking a true long-term career and want to give it your energy, your effort, and truly want to make a difference by contributing your talents to our very talented team...we are confident this is THE best place for you and we'd love to have you!

We've been in business for 18 years now and have bought and sold over 2700 homes. Our team is the winner of numerous awards, including the BBB Torch Award for Ethics, and have endless amounts of client reviews and testimonials who all sing our praises and LOVE working with us!

Keywords: Ohio Cash Buyers LLC, Dayton , Residential Property Manager Director, Executive , Springboro, Ohio

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