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Senior Manager, HR Business Partner (Distribution Center & Shared Services)

Company: L'Occitane En Provence
Location: Dayton
Posted on: November 19, 2023

Job Description:

JOB SUMMARY:The Senior HR Business Partner is responsible for developing, implementing, and enforcing sound HR practices for a warehouse population of about 400+ employees and temp resources in the US in a muti-brand environment. This role is an influential partner to the shared services management team by providing strategic guidance and operational support in all Human Resources disciplines, including recruiting, workforce training and development, employee relations, performance management, compensation, payroll and benefits administration, employment law and safety.JOB RESPONSABILITIES:

  • Manage full cycle recruiting for salaried and non-exempt professional positions
    • Partner with hiring managers to create standard job descriptions
    • Source candidates using in-house systems, job boards etc.
    • Decide and select appropriate external staffing agencies as needed
    • Conduct phone and in person interviews with candidates
    • Select top candidates to share with hiring manager
    • Coordinate interviews with interviewers
    • Partner with hiring manager on the decision process
    • Prepare salary proposal and offer letter
    • Extend offer to top candidate
    • Develop and maintains a pipeline of qualified candidates for current and future needs
    • Deliver excellent customer service and responsive communication with internal business groups
    • Partner with hiring manager on creating onboarding plan for new hires according to L'Occitane standards
    • Partner with Total Reward L'Occitane Team to ensure payroll, benefits, and reward programs enrollment
    • Manage external staffing vendors
      • Directly manage relationships, negotiation and performance with external recruiting agencies
      • Standardize and optimize contract with recruitment agencies and source for improvements and savings
      • Source new partners and manage agency performance
      • Maintain staffing agencies dashboard
      • Design and implement Talent Management practices
        • Lead Annual Performance Review, Mid-year reviews and Goal Settings process
        • Lead Pay Review process
        • Lead People Review / Succession planning process
        • Recommends Talent Acquisition, Learning & Development and Retention strategies
        • Support initiatives related to employee engagement (events, annual celebrations, etc)
        • Implement HR Policies within assigned areas to ensure standard and consistency with other local BU and according to Central Group Standards while ensuring local compliance.
          • Design and implement new policies and standards in a way that fits the local legislative and cultural environment
          • Recommend changes and enhancements to policies and procedures which benefit the business and our employees
          • Maintain HR procedures documentation
          • Maintain monthly health & safety inspections
          • Support DC leadership on employee operational training
          • Manage Off-Boarding for Exiting Employees:
            • Coordinate exit interviews
            • Design and update an off-boarding dashboard and track key actions recommended to managers / business leaders based on feedback provided during exit interviews
            • Ensure proper Record retention of inspection files
            • Manage HR Metrics and budget
              • Develop and maintain Employee Relations dashboard to foster consistent practices and drive legal cost down
              • Recommends strategies to optimize spend
              • Maintain assigned HR Budget and participate actively in budgeting process
              • Report retail HR Updates and metrics including staffing, retention and training
              • Lead complex projects across multiple brands
                • Design and implement HR programs based on organization needs while ensuring it fit into overall Group HR strategy
                • Implement new systems based on needs while ensuring it fit into overall HRIS strategy
                • Participate in and lead continuous improvement activities
                • All other duties as assignedKEY PERFORMANCE INDICATORS:Retention, Budget, Time to Fill, Training completion, Overtime targets, Project DeadlinesREQUIREMENTS: EDUCATION
                  • BA in Human Resources, Business or related field of study. Master's Degree preferred
                  • SPHR or SHRM-SCP designation is strongly preferredEXPERIENCE
                    • 7-10 years of Human Resources experience with progressively increasing responsibilities within a distribution center or industry
                    • Warehouse experience preferred
                    • Project Management experience in multiband environment a plusSKILLS
                      • Proficiency in Spanish required
                      • Must be a pro-active HR thought leader who seizes opportunities for systematic improvement
                      • Must have high expectations for personal performance and possess the ability to be resourceful and identify creative solutions to complex challenges
                      • Must have the ability to synthesize complex data in order to identify opportunities for improvement
                      • Must be well versed with HR best practices and legal requirements and demonstrate the ability to apply that knowledge in the workplace
                      • Able to see the big picture and think strategically, while also demonstrating great attention to detail and defining tactical steps to meet objectives
                      • Strong ability to articulate appropriate message both verbally and in writing
                      • Strong interpersonal communication, leadership, training and coaching skills
                      • Ability to work independently and execute sound judgment in making decisions
                      • Demonstrated ability to establish credibility, gain buy-in from others and lead thru influence. Must be able to influence all levels of the organization
                      • Strong commitment to employee safety
                      • Ability to navigate difficult personnel challenges effectively
                      • Ability to work collaboratively both internally and externally
                      • Must be able to adapt in a rapidly changing environment
                      • Strong planning and organization skills with the ability to manage multiple duties simultaneously
                      • Must have a strong desire to understand the business and how the various business departments work together in order to effectively manage projects and positively influence the culture
                      • Strong skills with Microsoft Office Suite
                      • Demonstrated ability to maintain confidentialityPHYSICAL & TRAVEL REQUIREMENTS
                        • Must be able work in normal office conditions
                        • Must be able to work 8 hours per day and sit at a desk for extended periods of timeL'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.All Applicants:United States Applicants Only:

Keywords: L'Occitane En Provence, Dayton , Senior Manager, HR Business Partner (Distribution Center & Shared Services), Executive , Dayton, Ohio

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