Kitchen Supervisor

Company: Ralph's American Grill
Location: Wilmington
Posted on: August 6, 2022

Job Description:

Job DescriptionRalph's American Grill in Wilmington is looking for exceptional and experienced full time Kitchen Supervisor to join our team! Ideal candidates have previous experience in a high volume restaurant, excellent customer service skills, and flexibility in schedule. The position requires a great deal of energy, a positive attitude, and desire to always wear a smile. Reports to: Director of F&B, Manager, and Asst. ManagerClassification: NON EXEMPT Job Type: Full TimeJob Summary:Assuring our guests experience is consistently maintained through supervision; delegations of staff. Assisting in the development of systems and procedures, while monitoring service standards and levels for consistency. To promote Ralph's American Grill's mission and vision statement through continual demonstration of actions. Essential Functions:1. Oversees and supervises daily operations of the Back of House.2. To be aware of budgeted and actual departmental targets. This to include sales, covers, and departmental profits3. To be aware of and assist with the control of departmental operating costs to be in line with forecasted business levels4. To maximize opportunities for departmental sales and profit and other related targets5. To ensure effective stock rotation and maintain stock levels to include storage and use of equipment6. To follow procedures for Ralph's American Grill at all times7. To assist with maintaining and improving departmental operating standards8. To assist with leading and motivating the departmental team to promote good team member morale and ensure a high level of commitment and pride9. To carry out planned training and development in a systematic and professional way in order to meet the needs of the business and assist in individual team members personal development10. To be fully aware of and comply company rules and regulations as identified in the team member handbook11. Prioritizes, assigns and trains staff12. Monitors integrity of operation and the service standards established13. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and service areas14. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances15. Maintains a professional image, including proper uniforms, and appearance standards16. Ensure a safe working and guest environment to reduce the risk of injury and accidents17. Provide direction to team members regarding operational and procedural issues18. Have complete knowledge of all policies, standards and procedures of the department 19. Available for work assignments outside of associate's customary work schedule. This may include evenings, weekends and holidays20. Adherence to all safety rules and regulationsThis job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.Physical Requirements:These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.1. Associate must be able to stand entire shift 2. Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. 3. Associate must be able to climb stairs 4. Associate must be able to communicate in English both written and verbal skills 5. Associate must be able to bend at waist 6. Associate must be able to use hands repetitively7. Associate must be able to reach above the shoulder 8. Associate must talk and hear. Qualifications, Education, Experience, Skills, and Abilities:1. Must be able to understand and write English2. Minimum of 2 years serving experience 3. Must be ServSafe Certified

Keywords: Ralph's American Grill, Dayton , Kitchen Supervisor, Hospitality & Tourism , Wilmington, Ohio