Guest Services Agent - Bottleworks Hotel
Company: Geronimo Hospitality Group
Location: Indianapolis
Posted on: January 9, 2026
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Job Description:
Geronimo Hospitality Group Description: STEP INTO THE BIG
LEAGUES Geronimo Hospitality Group ain't your normal work
environment. We are a collection of award winning boutique hotels,
restaurants and clubs with cool people who believe THE STATUS QUO
SUCKS and we do everything we can to live by that motto. At
Geronimo Hospitality Group, we don’t raise the bar. We are the bar.
We create destinations, not pit stops, and we’re looking for people
who are ready to join a team that pushes boundaries and values hard
work every day. BOTTLEWORKS HOTEL Built for the modern traveler,
the 104-key boutique Bottleworks Hotel showcases the best of
Indianapolis by weaving historic architectural features with modern
hotel amenities. PERKS OF THE JOB We believe in rewarding effort
and skill. Our team enjoys Employee Discounts, Paid Time Off,
Training & Development Opportunities, 401K, Medical Benefits, 24/7
Online Care, Pet Insurance, and more. We demand a competitive
spirit and offer you the chance to build your own future in return.
YOUR ROLE IN CREATING GERONIMOMENTS In this role, you’ll be a key
part of our team, ensuring that every guest leaves with a lasting
impression. Your voice matters here—use it to build the future,
make an impact, and continuously improve the guest experience. As
the Guest Services Agent, you are a guest's first impression of a
property. You will provide a variety of guest services while
working in the lobby or reception areas of the hotel. The position
is challenging, varied and offers the opportunity to work flexible
hours and to meet new people. WHAT YOUR DAY WILL LOOK LIKE Process
guest arrivals and departures, including all necessary payments
Handle and coordinate room assignments and pre-arrivals Handle
guests' concerns Offer referral for services and handle requests
for information Handle and store luggage Assist with the check-in
and check-out of groups and tours Assist other departments as
required GHG24 Requirements: WHAT IT TAKES TO SUCCEED Education
High school diploma or equivalent Experience and/or Training
Excellent communication skills and professional attitude Effective
conflict management and decision making Technology/Equipment
Ability to use a variety of computer applications YOU’LL STAND OUT
IF YOU BRING Experience and/or Training Previous experience in
customer service MANDATORY REQUIREMENT U.S. Work Authorization
(required). JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo
Hospitality Group, we are cool people who work hard . Every shift,
every day, we push the boundaries and strive to be the best. If
you’re ready to own your work and create exceptional experiences,
we want you on our team! Geronimo Hospitality Group is an Equal
Employment Opportunity employer. Compensation details: 17-17 Hourly
Wage PI8b1659c02ba7-25448-39410759
Keywords: Geronimo Hospitality Group, Dayton , Guest Services Agent - Bottleworks Hotel, Hospitality & Tourism , Indianapolis, Ohio
