Restaurant Server
Company: Dreamscape Hosptality
Location: Columbus
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Description: Position Summary:
The River City Grille Server is responsible for providing guests
with an exceptional dining experience by delivering prompt,
courteous, and knowledgeable food and beverage service in a hotel
restaurant setting. This role ensures guest satisfaction through
attention to detail, timely service, and professionalism. Key
Responsibilities: Greet guests promptly and warmly, escort them to
tables when necessary. Present menus, answer questions about menu
items, and offer recommendations. Take accurate food and beverage
orders and relay them to the kitchen and bar. Serve food and
beverages to guests in a timely and professional manner. Check in
with guests to ensure satisfaction with food and service. Process
guest payments accurately (cash, credit, room charge). Set up,
clean, and reset tables according to restaurant standards. Maintain
cleanliness and organization of service areas. Adhere to hotel and
restaurant policies, health and safety regulations, and sanitation
standards. Communicate effectively with kitchen and other team
members. Running food for room service. Upsell menu items and
promote hotel services when appropriate. Handle guest complaints or
concerns with professionalism or escalate to supervisor as needed.
This job description is not intended to be all-inclusive;
additional details will be specified by the direct supervisor. The
associate may also perform other reasonable business duties
assigned by their direct supervisor. Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate
based on race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or protected veteran status.
We are committed to providing reasonable accommodation to qualified
individuals with disabilities to enable them to perform the
essential functions of the job. Reasonable Accommodations: The
hotel is committed to providing reasonable accommodations to enable
individuals with disabilities to perform the essential functions of
the job. If you require an accommodation, please discuss your needs
with the Human Resources department. This job description covers
essential aspects while being compliant with ADA guidelines,
allowing for reasonable accommodations as needed. Working
Conditions The position requires adaptability to a dynamic work
environment, involving frequent interaction with clients, vendors,
and hotel staff. Reasonable accommodations will be provided to
individuals with disabilities, enabling them to perform the
essential duties of the role. Dreamscape Hospitality is an at-will
employer. This document does not constitute a contract of
employment, and nothing contained in this job description issued by
Dreamscape Hospitality is intended to create a contract of
employment or guarantee employment. is a guideline and does not
constitute a written or implied employment contract. Dreamscape
Hospitality reserves the right to change this job description, job
responsibilities, duties, and working hours as needs prevail.
Requirements: Qualifications: High school diploma or equivalent
preferred. Previous restaurant or hospitality experience is a plus.
Strong interpersonal and communication skills. Ability to work in a
fast-paced environment and stand for long periods. Must be able to
work flexible hours, including nights, weekends, and holidays.
Familiarity with POS systems and basic math for handling payments.
Physical Requirements: Ability to stand and walk for extended
periods. Ability to lift trays or items up to 25 pounds. Manual
dexterity and hand-eye coordination for serving and carrying
trays.
Keywords: Dreamscape Hosptality, Dayton , Restaurant Server, Hospitality & Tourism , Columbus, Ohio