DaytonRecruiter
the smart solution for Dayton jobs

Restaurant Management (Dayton - South)

Company: Frisch's Restaurants
Location: Dayton
Posted on: September 14, 2018

Job Description:

The Restaurant Manager (RM) is responsible for effectively managing his/her shift to contribute to the overall success of the restaurant and the alignment with Frisch's vision to be the "Best Place to Work, Eat, and Own". The RM is accountable for customer satisfaction, the financial performance, food safety, quality service, and safety and security during their shift. The RM must help reinforce the Frisch's culture on his/her shift by mentoring, coaching, and developing the hourly employees to help them be successful. Responsibilities:

  • Responsible for fostering an environment designed to provide an outstanding internal (employee) and external customer experience. This includes ensuring all customers feel welcome and are given attentive, friendly and courteous service at all times.
  • The RM is accountable for the operational excellence of the restaurant during their shift. Responsible for ensuring product quality, production and service standards are met through direct supervision, coordination and delegation of key operational tasks.
  • Oversee the food delivery process, verify orders and ensure product is stored according to policy and food safety standards.
  • Responsible for ensuring cash controls are maintained by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Successfully promote and publicize the brand within guidelines established by the Marketing Dept. to grow sales and customer counts.
  • Responsible for weekly submission of a proposed schedule for the team members on their shift to the GM for approval. Responsible for making sure the unit is appropriately staffed for their shift to best enable the team to provide an outstanding customer experience. Fill in where needed to ensure customer experience standards and efficient operations are met.
  • Expected to assist the GM in making sure the unit is adequately staffed, can assist the GM with recruiting efforts and conducting initial preliminary interviews, and making recommendations related to hiring decisions.
  • Responsible for continually providing leadership and guidance by role modeling how to deliver an outstanding customer experience, as well as, how to properly execute all standards within the restaurant. This includes providing the appropriate level of coaching throughout their shift. Expected to lead by example, by becoming the expert in all aspects of the restaurant.
  • Train all employees to focus on exceeding customer expectations through execution of friendliness, courtesy, product quality, cleanliness and service standards.
  • Expected to be knowledgeable of restaurant policies and procedures and correct any identifiable issues on the spot. Should additionally be knowledgeable about all policies related to personnel and be able to recommend disciplinary action as necessary to the GM.
  • Expected to reinforce and follow up on policies and procedures to ensure a safe, efficient and professional environment for customers and employees, during their shift.
  • Responsible for ensuring all food safety procedures are being executed and followed during their shift in accordance with company policy and health/sanitation regulations. Immediately correct any deficiencies while explaining and reinforcing proper procedures.
  • Ensure building, grounds and all work areas are clean, well maintained and inviting to our customers at all times.
  • Maintain safe working conditions by following all safety, security and maintenance policies and procedures. Report any equipment that is in need of repair or any safety concerns in a timely manner to the GM. Requirements:
    • Associates degree and 6 months of operations experience in the restaurant industry; or equivalent combination of education and experience.
    • Six months to one year of Frisch's experience preferred
    • ServSafe Certified
    • Must be able to speak English. Good communication skills and the ability to work well with others
    • Ability to train, motivate, evaluate (written & verbal), coach, delegate, and supervise
    • Ability to read, write and follow recipes accurately, as well as having strong math and organizational skills
    • Must possess a valid driver's license and have access to reliable transportation
      Ability to prioritize, handle stress and deal with irate customers in a calm professional manner Physical Demands & Work Environment
      • Environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces
      • Must be able to stand for long periods of time
      • Good agility necessary to lift and carry up to 50 lbs.
      • Bending, reaching and climbing
      • Good hearing, visual and speaking skills
      • Must be able to walk in and out of refrigerated areas
      • Must be able to work around steam, hot and cold foods and ice

        Keywords: Frisch's Restaurants, Dayton , Restaurant Management (Dayton - South), Hospitality & Tourism , Dayton, Ohio

        Click here to apply!

        Didn't find what you're looking for? Search again!


        I'm looking for
        in category
        within


Other Hospitality & Tourism Jobs


Box Truck Delivery Drivers
Description: Job RequirementsRequires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that
Company: Lowe's Companies Inc.
Location: Carmel
Posted on: 09/22/2018

Housekeeping Supervisor - Courtyard (18002AKQ)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Anderson
Posted on: 09/22/2018

Restaurant Manager with Fast Track to General Manager - Start at $55k / yr
Description: At Red Robin our Assistant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during (more...)
Company: Red Robin
Location: Carmel
Posted on: 09/22/2018


Are You Willing To Help Yourself By Helping Others? Customer Service Helper at Home Virtual Work Exp
Description: 4 options to work at home part time and make Life Time recurring residual income. And at the same time help prevent homelessness and hunger. Option 1-Caring, compassionate, positive people needed Our (more...)
Company: Joseph Quinn
Location: Cincinnati
Posted on: 09/22/2018

Retail Starbucks Team Leader (Full Time) Kingsdale Market District
Description: About Us br Who We Are: br Finding a career in a new world of food is closer than you think. Market District is a food destination that is a big part of the Giant Eagle family of stores. At Market (more...)
Company: Giant Eagle Inc.
Location: Columbus
Posted on: 09/22/2018

Retail: Become a Customer Experience Rep - Hilliard
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Columbus
Posted on: 09/22/2018

Cooks - Skilled, Grill, Standard - $300 SIGN-ON BONUS!!
Description: RESTAURANT JOBS br HMSHost proudly operating the following /Northern Kentucky International Airport br br Cook - 11.50- 15/hr, Outback, Panda Express, Smash Burger, Max and Erma's, The Local and (more...)
Company: HMSHost
Location: Cincinnati
Posted on: 09/22/2018

Line Cook
Description: Job Description br We offerculinary positions of all levels that are truly A Cut Above. You might run the saut-- station,perfectly prepare light and crispy dim sum, or play with fire at thewoks - if (more...)
Company: P.F. Chang's China Bistro
Location: Dayton
Posted on: 09/22/2018

Delivery Driver CDL A, Daily Shift, Home Daily, Recent Grads Welcome
Description: Job Description: Why Pepsi Permit is all you need Day Shift Weekly pay with Direct Deposit Uniforms Excellent Medical Benefits Pension Plan PRODUCT DISCOUNTS Discounts Cell Phones, New Cars and More (more...)
Company: Pepsi Co.
Location: Middletown
Posted on: 09/22/2018

Inbound Customer Service (Remote)
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Carmel
Posted on: 09/22/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Ohio jobs by following @recnetOH on Twitter!

Dayton RSS job feeds