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Temp Customer Service Representative

Company: Global Channel Management, Inc.
Location: Dayton
Posted on: September 14, 2019

Job Description:

MON - FRI 9:30 AM to 6:00 PM Hours of Operation: MON -FRI 8:00 AM to 9:00 PM - SAT 9:00 AM to 7:00 PM Temp Customer Service Representative needs customer service /call center experience Temp Customer Service Representative requires: High School or equivalent Previous experience in a telephonic or personal customer contact position Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers Commitment to providing resolution to customer issues on the first contact Strong English comprehension and a good command of grammar Temp Customer Service Representative duties: Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

Keywords: Global Channel Management, Inc., Dayton , Temp Customer Service Representative, Hospitality & Tourism , Dayton, Ohio

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