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Chief Operating Officer

Company: Alternate Solutions Health Network
Location: Dayton
Posted on: March 28, 2020

Job Description:

Overview

Alternate Solutions Health Network is looking for a Chief Operating Officer to join our team!

The Chief Operating Officer (COO) leads and is ultimately accountable for home health, hospice, and central office performance to achieve ASHN's goals: excellent clinical outcomes, regulatory compliance, and profitable growth. This role leads a team of Vice Presidents, each of whom leads a clinical service line or central office function. The COO sets goals for these teams, fosters collaboration among them and with the broader organization, and holds each accountable to meet performance expectations. Reporting directly to the President, the COO will be tasked with fostering collaboration across ASHN as a member of the leadership team. They will use a hands-on approach toward managing clinical field teams and will be charged with building and managing an exceptional team, implementing a metrics-driven culture of accountability and shared responsibility across the organization, and facilitating seamless communication and collaboration.

Our full-time employees enjoy: Competitive Pay, Quarterly Bonuses, Medical/Dental/Vision Insurance, 401(k) Match, Verizon Wireless Discount, Paid Time Off, and more!

Responsibilities

  • Clinical operations
    • Lead agency and central operations to achieve ASHN's goals for clinical outcomes, compliance, and profitable growth
    • Develop standardized infrastructure and processes for ASHN's operations, enabling consistent performance across all markets and functions
    • Oversee all management activities to ensure quality outcomes and safe patient care
    • Ensure regulatory compliance; assume accountability for execution of all documentation and clinical practices in accordance with ASHN protocol and Medicare/Federal guidelines
    • Lead efforts to improve performance of agency and central operations including analyses of activities, costs, operations, and forecast data
    • Lead market and central operations to meet P&L targets; achieve revenue and EBITDA targets while continuing to improve services and patient and teammate satisfaction
    • Leadership
      • Directly supervise the leader for each assigned service line and central function; manage performance on operations, employee issues, and patient/clinical concerns
      • Recruit, develop, and retain key talent through coaching, training, and leadership development
      • Collaborate with relevant internal and external stakeholders; effectively communicate a clear company vision, mission, and direction
      • Consistently demonstrate Core Beliefs and maintain a professional appearance and culture fit as a representative of the company
      • Employee management
        • Perform day-to-day management of direct reports
        • Interview, hire, train, and terminate department personnel
        • Provide consistent coaching and provide challenge and opportunity to direct reports
        • Supervise direct reports with consistency and clarity of expectations
        • Complete yearly evaluations in an accurate and timely manner
        • Perform coaching and discipline as needed
        • Perform other duties as assigned

          Qualifications

          • Clinical operations
            • Proven track record leading multiple sites and achieving top tier quality and financial performance. In-home care operation experience preferred
            • Has or can quickly develop knowledge of Conditions of Participation and certification for patient care and/or Medicare/Federal/ state guidelines
            • Leadership
              • A strong leader that actively coaches, mentors, and develops teammates to deliver excellent patient care and grow the next generation of ASHN leaders
              • Able to set, communicate and maintain clear goals and expectations
              • Able to create an efficient, disciplined environment that is highly response and outcomes oriented
              • An action-oriented style that approaches problem solving in a collaborative manner
              • Outstanding health system management/relationship skills
              • Analytics
                • Strong critical thinking and problem-solving skills. Demonstrated effective verbal and written communication skills to engage others in developing solutions.
                • Experience solving ambiguous problems with multiple trade-offs
                • Proven capability to analyze data, identify root cause issues, and develop a practical program to affect change
                • High level of business acumen, including strong analytical, business planning, and change management skills
                • Detail-oriented and observant
                • Additional areas
                  • Strong ability to multi-task and be adaptable as priorities change throughout the day
                  • Working knowledge of ADP (preferred) and Microsoft Office (Outlook, Excel, Word, and PowerPoint)
                  • Travel requirement: as needed Associated topics: administrative coordinator, administrative staff, administrative support, assistant, asso, associate, document, front desk, operations director, records management

Keywords: Alternate Solutions Health Network, Dayton , Chief Operating Officer, Other , Dayton, Ohio

Click here to apply!

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