Event Assistant - Customer Support

Company: Golden Height Events
Location: Dayton
Posted on: January 12, 2021

Job Description:

We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Responsibilities: * Provide information about the products and services * Troubleshoot and resolve event issues and concerns * Provide customer support and handling customer inquiries * Document and update customer records based on interactions * Generating quotes, processing payments & reporting claims * Provide customer support and handling customer inquiries * Develop and maintain a knowledge base of the evolving product and services offerings * Conducting policy reviews and providing details on updates * Providing excellent client service * Relationship building with new and existing clients Job Requirements:* Excellent Communication/interpersonal skills* Confident, self-starter who works well independently* Previous experience in customer service, sales, or other related fields* Ability to build rapport with clients* Good organizational skills* Must have ability to multitaskgoldenziP@resumesubmission.netApply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, communications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development

Keywords: Golden Height Events, Dayton , Event Assistant - Customer Support, Other , Dayton, Ohio