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CCC Customer Contact Center Lead with Security Clearance

Company: Azimuth Corporation
Location: Dayton
Posted on: June 11, 2021

Job Description:

This Position is Contingent Upon Contract Award Citizenship: Must be a US Citizen Clearance Required: Top Secret/SCI Job Summary
The Defense Intelligence Agencys mission is to provide all-source defense intelligence to prevent strategic surprise and deliver a decisive advantage to war fighters, defense planners, and policy makers. Our users include war fighters and interagency partners that defend Americas national security interests. This opportunity supports the transition to Intelligence Community Information Technology Environment (IC ITE), Joint Information Environment (JIE), and other IC efforts while improving mission capabilities, data migration, capacity planning, systems/infrastructure engineering, and support activities for IC ITE and enterprise operations. Roles and Responsibilities * Representative leading services associated with Tier 1 services. Works with the GPOC to address service issues and develop improvement recommendations. Education, Experience and Skills * Bachelor's degree, preferably with a major in computer science, management information systems, business administration, cybersecurity or a related field
* At least 5 years of experience
* Shall be fully certified IAW DOD Directive 8570 and 8140 in order to receive access to DOD IT systems
* Must be analytical and effectively able to troubleshoot and prioritize needs, requirements, and other issues. Aside from technical skills, prospective candidates should have excellent communication, teamwork, leadership and conflict management skills Physical Requirements / Travel * Normal office environment
* Travel may be required Azimuth Overview Azimuth is an award-winning Woman Owned Small Business specializing in providing research and development and professional services support to the federal government. Azimuth's agility, customer driven approach and our commitment to our employees allows us to meet and exceed our client goals. Excellence, Integrity, Accountability, Community and Humility are the core values of Azimuth as we continue to strive as a recognized leader in the management consulting community that both federal agencies and industry partners value doing business with. We are an organization that offers both our employees and clients an exceptional experience; our culture will be contagious, while always maintaining a genuine reputation. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Azimuth Corporation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Keywords: Azimuth Corporation, Dayton , CCC Customer Contact Center Lead with Security Clearance, Other , Dayton, Ohio

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