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Senior JDE Analyst, Business Systems

Company: The AZEK Company
Location: Wilmington
Posted on: June 12, 2021

Job Description:

POSITION SUMMARY:

The Senior Analyst, Business Applications (Order to Cash & Distribution) is a core team member of the Information Services department whose mission is to drive digital and business transformation objectives with a focus on internal solutions and customer interactions within the Company's Order-To-Cash business processes. This position will report directly to the Manager, ERP.

This position is a service-oriented role that provides a customer-focused IT function supporting operational efficiency, quality, customer service and growth.

Primary areas of focus are:

  • JDEdwards EnterpriseOne system configurations and process design related to all Order to Cash process flows including order entry, price management, order management, shipping, freight handling charges and invoice processing.
  • Integration of JDEdwards with adjacent platforms for the purpose of processing orders, shipments, invoices, payments, and reporting/analytics.
  • Inventory Control and Management configuration including item master management, branch plant configuration, lot control management, location-based inventory, cycle counts, inventory allocation and prioritization, item availability to promise.
  • Configuration and support of Advanced Pricing module.
  • Subject matter expert for pick, pack and ship processes and integration with DSI warehouse management platform.
  • Create queries, reports, metrics, KPIs, and dashboards using appropriate business intelligence platforms to support data-driven decision making throughout the business
  • Providing excellent customer support to our internal and external partners to design, build, and implement robust processes.
  • Utilize department standards to maintain policies, procedures, metrics and other related documentation.

This position is responsible for:

  • Designing, planning, implementing, and supporting the Company's operations and business applications.
  • Co-ordinating with IS Leadership to adhere best practice with Applications Lifecycle Management, including but not limited to the ERP, BI/Analytics and Reporting, financial, CRM, SaaS, cloud-based, and outsourced solutions through third party providers.
  • Execute the IS Project Lifecycle Methodologies and processes that ensure the most effective delivery of innovative solutions that meet time, cost and quality expectations.
  • The role requires technical abilities within BI, data model and complex report design, configuration, implementation and support, building and maintaining relationships with business stakeholders, understanding of metrics and KPIs, ability to work with cross-functional teams; complex project management and communication skills.

ESSENTIAL FUNCTIONS

  • Manage project schedules and task details for timely delivery to the business.
  • Provide expert knowledge and advice in coordinating with the IS management team to drive IT architecture, technology roadmap and governance related to comprehensive systems modernization strategy.
  • Participate and deliver root cause analysis for all application related incidents.
  • Perform problem tracking, RCA templates, post-mortems, and action item follow-up, monthly metrics.
  • Monitor and continue to improve upon customer satisfaction and service delivery management.
  • Provides expert knowledge and best practices within Order to Cash & Distribution area for continuous improvement.
  • Proactively monitor application health, maintain system documentation, document root cause analysis, and ensure departmental service levels are achieved and exceeded.
  • Foster a culture of teamwork and collaboration across the Information Technology team.
  • Provide expert technical input to the project planning process as requested.
  • As assigned assist in financial budgets and maintain effective financial controls. Assist in all budgetary processes, including expense budgets, project estimates, capital plans and business case development.
  • Demonstrate efficient project management practices and utilize project management tools such as reports, tracking charts, checklists, and project scheduling software and to manage and distribute work appropriately.
  • Operate in a direct, transparent and data-driven fashion, be an effective communicator and forge strong day-to-day working relationships.
  • Build strong technology vendor partnerships, and able to manage multiple vendor relationships to ensure the best performance and financial return.
  • Assist and support in the establishment and enforcement of policies, processes, standards and methodologies.

QUALIFICATIONS

  • A minimum of a Bachelor's Degree is required in Computer Science, Information Systems, Engineering, or a related field.
  • 7 Years of experience in implementing and supporting Oracle JD Edwards ERP application including Order-to-Cash, Procure-to-Pay, Inventory Management, Transportation, EDI and Advanced Pricing
  • 5 Years of experience in Collaborating with business partners, fellow systems analysts and other IT team members to understand requirements and develop solutions that are well architected, stable, reliable, and cost effective.
  • 3 years Knowledge of any third-party integration and process automation in systems like EDI, Salesforce.com, reporting tools (BI Publisher or ReportsNow), DSI warehouse management
  • Must be able to work well in a dynamic, fast paced environment
  • Good organization and time management skills required
  • Excellent written and verbal communication skills

The AZEK Company is an industry leading manufacturer of engineered low-maintenance residential and commercial building products headquartered in Chicago, IL.

Keywords: The AZEK Company, Dayton , Senior JDE Analyst, Business Systems, Other , Wilmington, Ohio

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