IT Support Specialist - Sidney

Company: Vartek Services Inc
Location: Sidney
Posted on: May 15, 2022

Job Description:

Description:Who We AreWe believe that technology is about more than tools that work. It's about the support of experts who understand the classroom environment, and that technology is driven by instruction. It's about partners who know what it takes to make learning happen. Vartek is an educational services company supporting K12 schools. We help educators design the learning environment they envision.Who You AreYou are a service-oriented problem solver. You put the customer first, and you have a curiosity that drives unending learning. You can not only recite our Core Values, but you live them every day: Accountability, Preparation, Performance, Learning, and Evolution. The idea of supporting the mission of transforming educational experiences excites you, and you're eager to join a hardworking team of like-minded professionals.What's in it for YouA rewarding career working with a team of like-minded professionals. Medical, dental, vision, life, and disability insurance. A 401(k) plan with up to a 4.5% match. Up to $3,500 per year for professional development plus $1,000 per year reimbursement on personal technology and wellness purchases. Three weeks of PTO, off the week of July 4th, your birthday and work anniversary off, plus up to 10 paid holidays per year.What you'll be doing

• Providing on-site technology support to teachers, administrators and students.
• Assisting with the setup, configuration, and installation of devices, equipment, software, printers and other peripherals.
• Documentation of processes, procedures, and activities in the ticketing system and IT SOPs.
• Providing superior customer service.. Requirements:What you need
  • Associate's or Bachelor's degree required; Computer Science, Information Technology or related field preferred
  • 1 year relevant technical experience
  • CompTIA A+ certification preferred
  • Excellent customer service skills as well as interpersonal communication skills
  • Good time management and organization skills
  • Ability to work under pressure and multi-task
  • Valid driver's license; must adhere to company driving policy
  • Ability to stoop, kneel, crouch, or crawl; ability to lift at least 25 pounds

Keywords: Vartek Services Inc, Dayton , IT Support Specialist - Sidney, Other , Sidney, Ohio