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Customer Support Representative (Work From Home)

Company: Ridecell
Location: Urbana
Posted on: August 7, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Respond to customer questions and issues via phone and email; Answer incoming customer support calls, evaluate issues, and prioritize incoming requests for assistance from users experiencing problems with product and services; Use computer applications to identify, track, and resolve customers' issues; Handle and resolve Tier 1 customer issues to achieve high customer satisfaction; Appropriately escalate Tier 2 customer issues to support engineering team...Hiring Fast > >

Keywords: Ridecell, Dayton , Customer Support Representative (Work From Home), Other , Urbana, Ohio

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