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Office Assistant

Company: Reid Health
Location: Richmond
Posted on: September 23, 2022

Job Description:

Overview
Under the direction of the Physician(s), Practice Manager and Clinical Manager, the Office Assistant performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Physician and Practice Manager to achieve quality outcomes for the patient.
Responsibilities

  • Answer and triage incoming telephone calls, responds to questions, takes appropriate messages, schedules patient appointments or transfers caller as necessary.
  • Maintains appointment schedule by scheduling patient based on urgency, length of exam time required, and or convenience of patient.
  • Confirms next day patient appointments by contacting patient reminding of appointment time, maintains correct availability of days and rescheduling as soon as possible.
  • Collects patient copayments.
  • Verifies patient and insurance information.
  • Updates chart with copies of current insurance card and patient registration forms.
  • Enters faxed referrals into the referral work queue and contacts patients to schedule.
  • Prepares new patient charts as necessary.
  • Verifies insurance coverage, plan benefits coverage, signed insurance assignments, release of information signature, pre-certification information.
  • Check out patient by collecting any additional payment due for services rendered if applicable.
  • Record and post charges and payments daily.
  • Balance cash drawer and prepare deposit for Practice Manager to take to bank.
  • Inventories and restocks office supplies after approval by Practice Manager.
  • Sort and distribute mail, lab results and transcription on a daily basis.
  • File appropriate lab results and transcription according to timelines established by the practice.
  • Performs all duties respectful of confidentiality and safety of all patients, employees, and Physicians.
  • Adheres to established quality principles and standards established by Reid Physician Associates, Inc. and Reid Hospital and Health Care Services Qualifications
    High School Graduate or GED equivalent; graduate of accredited Medical Assistant Training Program preferred
    Schedule DetailsDay shift. 40 hours weekly.

Keywords: Reid Health, Dayton , Office Assistant, Other , Richmond, Ohio

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