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Lab Support Assistant

Company: Reid Health
Location: Richmond
Posted on: September 24, 2022

Job Description:

Overview

  • Acts as a liaison between inpatient, outpatient, and outreach customers and laboratory personnel by providing information and resolving service issues in a timely and courteous manner.
  • Performs general clerical office work associated with laboratory operations including answering and transferring telephone calls, retrieving specimens from the pneumatic tube system, specimen logging and labeling, specimen processing, registration and order entry, report distribution, and report scanning into the medical record. Responsibilities
    • Fills online orders for lab supplies for the outreach collection sites.
    • Retrieves and processes specimens from the Outpatient Care Center and the pneumatic tubes.
    • Checks-in specimens from couriers and signs courier manifests
    • Remains proficient in Cerner information systems and Epic Cadence and Chart review navigation. Maintains documentation as appropriate.
    • Performs general clerical office work associated with laboratory operations including answering and transferring telephone calls, specimen logging and labeling, registration and order entry, report distribution, and report scanning into the medical record.
    • Registers and processes Extended Care Facility (ECF) orders for non-Epic providers
    • Follows instructions, makes reasonable judgments, and uses resources to answer questions and problem solve while understanding their limitations.
    • Escalates issues and complaints promptly and appropriately to management.
    • Adheres to confidentiality and HIPAA regulations. Qualifications
      Education Required: High school graduate or equivalent.

      Experience Required: Previous position requiring critical thinking.
      Schedule DetailsNight shift. 40 hours weekly. 10:00pm - 6:30am. Rotating weekends and holidays, flex. Associated topics: intern, lab support, laboratory tech, laboratory technologist, qa, qc, quality, quality assurance, research associate, sample collection

Keywords: Reid Health, Dayton , Lab Support Assistant, Other , Richmond, Ohio

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