Ambassador - Troy - Culinary/Nutrition - PT, 40 hours biweekly, 2nd Shift
Company: Kettering Health Network
Location: Troy
Posted on: January 27, 2023
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Job Description:
Kettering Health is a not-for-profit system of 13 medical
centers and more than 120 outpatient facilities serving southwest
Ohio. We are committed to transforming the health care experience
with high-quality care for every stage of life. Our
service-oriented mission is in action every day, whether it's by
providing care in our facilities, training the next generation of
health care professionals, or serving others through international
outreach.The Nutrition Services Ambassador:Explains Room Service
menu to patients, qualifies patients as full Room Service, Assist,
or Non-Select. Delivers patient meal trays and unit supplies.
Follows HACCP principles in completing tasks. Performs other duties
as assigned.Accurately manages position paperwork (tray delivery
forms, Missed Meal Report, refrigerator and freezer temperature
monitoring forms, etc.).Follows correct hand hygiene procedures
(sanitizes hands before and after entering patient rooms, washes
hands as needed, etc.).Utilizes appropriate scripting and responds
to patients/internal and external customers (asks for two patient
identifiers, confirms accuracy of tray, offers to open cartons,
offers to get anything else the patient needs, effectively uses
HEAL principle, etc.).Effectively and safely uses position
equipment, performing applicable cleaning/sanitation procedures
(sanitizes carts if used to transport dirty trays and at end of
day, cleans unit coffee machines and refrigerators, etc.).When
assisting patients, ensures meal selections are in accordance with
patient's diet order to ensure desired items are allowed, thus
optimizing patient experience.Puts patient as priority and focal
point, routinely managing meal delivery to get trays to patient as
quickly as possible and universally within the allotted 45
minutes.Effectively orients patients to room service ordering
process, accurately qualifies patients as full Room Service,
Assist, or Non-select, and communicates this with Call CenterJob
Qualifications:Ability to walk and stand for long periods of
timeAbility to push and pull wheeled cartsAbility to read and write
EnglishAbility to communicate effectivelyAbility to follow oral and
written directionsAbility to tolerate frequent temperature changes
working with and around equipment that generates heat, steam, and
coldHigh school diploma or GED preferred. Food service or customer
service experience preferredKey Words: food, nutrition, meal
service, food service, room service, chef, sous chef, culinary,
food prep
Keywords: Kettering Health Network, Dayton , Ambassador - Troy - Culinary/Nutrition - PT, 40 hours biweekly, 2nd Shift, Other , Troy, Ohio
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