DaytonRecruiter Since 2001
the smart solution for Dayton jobs

Customer Support Associate

Location: Springboro
Posted on: May 27, 2023

Job Description:

Connect with Lynn!Lynn Electronics, the Building Technology division of NSI Industries, has been an industry leader and a premier workplace for over 55 years. - We are dedicated to quality and the customer experience. - This is your opportunity to join a growing, dynamic team as a key contributor at our new, state-of-the-art - facility located in Springboro, OH. - - - We are actively recruiting an energetic, organized, and detail-oriented Sales Support Associate to join our growing team in our Springboro, OH -office. - As Sales Support Associate, you will be responsible for providing professional -support to members of the Sales Team. - -This includes order processing, customer interaction, order management and other duties that ensure the timely and accurate processing of orders and a world class experience for our customers. - Responsibilities will include:

Provide accurate and timely support and communication to the remote sales team, members of the inside sales team, and/or customersData entry of purchase orders and processing all appropriate paperwork for production and shippingAnswer and respond to incoming phone calls and e-mails from customers; provide requested information, answer questions, research issues, respond to concerns, etc.Monitor scheduled shipping dates to ensure timely delivery and expedite, as needed. -Assist in the RMA process where needed. -Assist with additional duties and projects as neededThe ideal candidate will have at least 2-4+ years' experience in a similar customer support / customer service or business support role. - Knowledge of Salesforce or other customer management system a plus, but not required. - Candidates should have good technical aptitude with the ability and desire to learn new programs. - The successful candidate will have experience working cross-departmentally and will have excellent communication skills. - Must be customer focused and solution driven. - You should have a professional demeanor, able to interact effectively with all levels, internally and externally. - You must be reliable and dependable as this is an extremely important support position. - Required Skills:
Proficient in Microsoft Office Suite (Outlook, Work, Excel)Must be a self-starter, resourceful, creative, analytical, and detail-orientedHave a positive, can-do attitudeProactive problem solver able to anticipate needs and act accordingly The company is offering an excellent benefits package, paid time off, paid holidays, and so much more! - Please apply or forward your resume ASAP for immediate consideration. - We look forward to connecting with you!Powered by JazzHR

Keywords: NSI INDUSTRIES, Dayton , Customer Support Associate, Other , Springboro, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Dayton RSS job feeds