DaytonRecruiter Since 2001
the smart solution for Dayton jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Dayton
Posted on: June 14, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Dayton , Customer Solutions Tech Support, Other , Dayton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Covington
Posted on: 06/26/2019

2nd Shift Parts Counter Person
Description: 2nd Shift Parts Counter Person parts trucks freightliner commercial truck serviceParts Counterperson Truck Country,/Stoops, a Freightliner
Company: Stoops Freightliner-Quality Trailer
Location: Anderson
Posted on: 06/26/2019

Work From Home
Description: I am looking for energetic and hardworking people who are looking to work from home. Education and experience is not required however, I am ONLY looking for
Company: Health Inc.
Location: Middletown
Posted on: 06/26/2019


hairdresser
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips, Inc.
Location: Noblesville
Posted on: 06/26/2019

Appointment Setting Work from Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Covington
Posted on: 06/26/2019

Appointment Setting Work from Home
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Middletown
Posted on: 06/26/2019

CDL-A Regional Truck Driver-SPR Springfield OH
Description: Regional drivers at Averitt carry freight across 25 states primarily in Southern, Southwest and Midwest lanes with occasional runs to the Northeast, but you never have to sacrifice your right to home (more...)
Company: Averitt Express
Location: Covington
Posted on: 06/26/2019

Outside Sales - Interviewing Experienced and Entry Level -
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. Have you ever noticed that (more...)
Company: Platinum
Location: Anderson
Posted on: 06/26/2019

Banquet Captain
Description: Aparium Hotel Group is looking for a passionate and experienced Banquet Captain to deliver exceptional customer service to our guests. br br Hotel Covington embodies the transformation of a celebrated, (more...)
Company: Aparium Hotel Group
Location: Covington
Posted on: 06/26/2019

Bid On Local Landscaping Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Middletown
Posted on: 06/26/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Dayton RSS job feeds