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Scheduler/Runner

Company: Senior Helpers - Dayton
Location: Dayton
Posted on: September 13, 2019

Job Description:

Objective:----------------------------------------The Runner will work with the Client Services Manager and Scheduler to ensure that the highest quality of care is provided to SH clients. This is an salary position.--Reports to:----------------------------------OwnerPrimary Responsibilities (including, but not limited to):ssists Scheduling with assigning caregivers to all open shiftsConfirms that clients and their families are satisfied with the Senior Helpers services, and reposts findings to the Client Services Manager (CSM) Introduces caregivers to clientsMay assist in training of caregivers on care techniques to ensure client is getting adequate care by the caregiverSupports the CSM, in generating up to 20% internal growth each monthHas a regular communication process with caregivers and clients Visits clients as directed by the CSMCargiving as neededOther duties as assigned. --This job description may be modified at any time by the franchisee. Other duties and responsibilities as may be assigned by the office manager. Qualifications ------------------Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment ------------------Must have excellent phone skills and follow-up skills with prospects, clients and client families ------------------Proactive problem prevention and issue resolution leadership ability------------------Minimum of six months experience in a customer service role--------------------Industry experience preferred--------------------One year of related work experience strongly preferred ------------------Proficiency in Microsoft Word, Excel, Internet, and Outlook required------------------Ability to learn other software programs quickly------------------Strong verbal communication skills, especially using the telephone------------------Ability to work independently and as part of a team I understand that this is a general, not fully inclusive list of those duties I might be asked to perform. I agree that I will check with Senior Helpers management if I am unsure about my responsibilities.

Keywords: Senior Helpers - Dayton, Dayton , Scheduler/Runner, Other , Dayton, Ohio

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