CRM Specialist

Company: Arbor Homes
Location: Indianapolis
Posted on: June 29, 2025

Job Description:

About The Role:We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our HubSpot platform. The ideal candidate will have a strong understanding of Hubspot or other CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.Why Arbor?Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders in Indianapolis, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!What’s In It For You?Base salary bonus opportunitiesAdvancement opportunitiesExposure to executive leadershipOpportunity to work with the largest new home builders in IndianapolisTeam outings and company-sponsored volunteer events4 weeks of Paid Time Off!Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.What Will You Be Doing?Manage the company’s CRM platformDevelop and manage Hubspot dashboards and reportsEnsure all customer data is accurately recorded and kept up-to-date in the CRM systemTrain other staff members on the use of the CRM systemConduct regular audits of the CRM system to ensure data integrityAnalyze customer interactions and data within the CRM system to provide feedback and recommendations for improving customer service and sales strategiesWork closely with sales and marketing teams to ensure CRM system supports their needsIdentify and resolve CRM system issuesOptimize and customize existing HubSpot assets including landing pages, emails, and formsBuild and maintain automation workflows, lists, and lead scoring modelsWork with internal and external teams to maintain application integrationsTroubleshoot technical issues and ensure platform performance and reliabilityStay up to date with HubSpot features, best practices, and industry trendsWhat Will You Bring?2 years of experience working with HubSpot or other CRMExperience building custom modules, email templates, and dashboards in Hubspot or other CRMKnowledge of HubSpot workflows, lead nurturing, and marketing automationFamiliarity with APIs and integrating HubSpot with external systemsStrong attention to detail and ability to manage multiple projects simultaneouslyPreferred Qualifications:HubSpot certifications (e.g., HubSpot CMS for Developers, HubSpot Marketing Software)Background in digital marketing or user experienceTHIS IS NOT A REMOTE POSITIONThis is subject to change based on needs or if special circumstances should arrive.Arbor Homes is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Arbor Homes participates in E-VerifyBusiness Unit -Arbor Homes Salary: . Date posted: 06/21/2025

Keywords: Arbor Homes, Dayton , CRM Specialist, PR / Public Relations , Indianapolis, Ohio