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District Manager (Building Services) - TELS

Company: Direct Supply
Location: Dayton
Posted on: November 22, 2021

Job Description:

The District Manager is responsible for the overall financial results, large project procurement/quality control and execution of company strategy in an assigned territory. This individual is also responsible to support Direct Supply?s culture through outrageous customer service and operational excellence. This role will develop and maintain facility, regional, and corporate level business relationships with customers in Senior Living with a focus on growing the TELS Building Services customer share within an established territory through demonstrating the value of TELS through best practices. In addition to the key focus on building technical sales, corporate customer commitment rollouts, assisting in managing the service provider network, and in-market issue resolution, the District Manager will also use their strong background and experience in the building trade services or facility management industry to effectively perform the key responsibilities of this role.Reports to:Field Services Manger? TELSCompany: Direct Supply is the nation?s leading supplier of equipment, services and eCommerce systems to the Senior Living profession. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our high-tech culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people.Essential Job Functions Responsibilities:Develop and maintain long-term business relationships with key contacts (facility, regional, and corporate-level contacts) at existing and prospective TELS Building Services customers in market.Establish and execute in market TELS Building Services rollout schedules and corporate customer commitment rollouts with customers, by working with the TELS and DSI Teams to meet corporate and facility needs.Assess customer needs, market conditions, the competitive landscape, and identify strategies to maximize service sales. Identify opportunities for customer value related to building trade services using your technical knowledge.Assist with customer and service provider issue resolution in market to provide a satisfactory outcome for each.Work with the TELS team to qualify/build scope and close large/capital project sales opportunities ($25K+) or as needed and assist in the preparation and presentation of the customer facing proposal in market.Identify new building services opportunities through new business development activities; uncover and follow up on Dispatch, Quoted and Recurring service needs.Effectively communicate with other TELS/DSI sellers on opportunities and activities.Provide strategic direction for customer accounts and assist on the execution of those strategies.Travel with TELS/DSI sales team members as a building trade services subject matter expert.Demonstrate the power and value of TELS to customers through in-depth TELS knowledge. No previous TELS experience is required but preferred.Assist with assessment and management of service provider network. Including new partner identification.Assist in communicating service standards and holding service providers accountable and partner with operations and sourcing to drive excellence in service provider performance and customer satisfaction.Work closely with TELS Team(s) who handle the service provider relationships in territory.Daily local travel within assigned territory; 10-20% long-distance travel.

Minimum Qualifications:Deep knowledge in the HVAC, plumbing, general contracting, or electrical trades with related experience in a supervisory, estimating, project management or account management

Keywords: Direct Supply, Dayton , District Manager (Building Services) - TELS, Professions , Dayton, Ohio

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