Front Desk Agent/Night Auditor

Company: InnVite Hospitality
Location: Dayton
Posted on: January 17, 2020

Job Description:

Required Tasks:According to Hotel Standards:Covering PM and Night shifts according to work schedule.

• Guest Check-in & Check-out
• PMS Operations
• Cash Handling & Credit Card Transactions
• Switchboard Operation and Telephone Etiquette
• Front Office Emergency/Security Procedures
• Reservations-Guest Rooms and Meeting Rooms
• Assist with Administrative Duties as assigned by Management
• Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
• Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
• Minor Decision Making
• Take Group Reservations & Set up Group Blocks
• Sales of Guest Rooms with New Arrivals and Phone Inquiries
• Follow All Policies & Procedures as Outlined in the Employee Handbook
• Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
• Operate Laundry as Directed
• Maintain a Professional Attitude to all Guests, Associates & VendorsRequired Skills:
  • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
  • Basic Math
  • Hand Writing
  • Computer Skills/Keyboard/Typing Skills
  • Operate a 10 Key Calculator
  • Hospitable, Civil Contact with the Public
  • Ability to Work Independently, with Little to no Supervision
  • Ability to Complete Multiple Tasks Simultaneously
  • Night Audit/Basic Accounting Skills/TrainingPhysical Requirements:
    • Neck: Bending & Twisting
    • Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
    • Hands: Finger Dexterity, Grasping
    • Trunk: Bending & Twisting
    • Legs: Normal Balance, Crouching or Kneeling
    • Feet: Standing For Long Periods, Walking, Climbing Stairs
    • Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
    • Hearing: Ability to Hear Emergency Alarms, Telephone & ConversationVision: Legal Normal Vision with or without Accommodation

Keywords: InnVite Hospitality, Dayton , Front Desk Agent/Night Auditor, Sales , Dayton, Ohio