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Front Desk Agent/Night Auditor

Company: InnVite Hospitality
Location: Dayton
Posted on: January 17, 2020

Job Description:

Required Tasks:According to Hotel Standards:Covering PM and Night shifts according to work schedule.

  • Guest Check-in & Check-out
  • PMS Operations
  • Cash Handling & Credit Card Transactions
  • Switchboard Operation and Telephone Etiquette
  • Front Office Emergency/Security Procedures
  • Reservations-Guest Rooms and Meeting Rooms
  • Assist with Administrative Duties as assigned by Management
  • Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
  • Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
  • Minor Decision Making
  • Take Group Reservations & Set up Group Blocks
  • Sales of Guest Rooms with New Arrivals and Phone Inquiries
  • Follow All Policies & Procedures as Outlined in the Employee Handbook
  • Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
  • Operate Laundry as Directed
  • Maintain a Professional Attitude to all Guests, Associates & VendorsRequired Skills:
    • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
    • Basic Math
    • Hand Writing
    • Computer Skills/Keyboard/Typing Skills
    • Operate a 10 Key Calculator
    • Hospitable, Civil Contact with the Public
    • Ability to Work Independently, with Little to no Supervision
    • Ability to Complete Multiple Tasks Simultaneously
    • Night Audit/Basic Accounting Skills/TrainingPhysical Requirements:
      • Neck: Bending & Twisting
      • Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
      • Hands: Finger Dexterity, Grasping
      • Trunk: Bending & Twisting
      • Legs: Normal Balance, Crouching or Kneeling
      • Feet: Standing For Long Periods, Walking, Climbing Stairs
      • Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
      • Hearing: Ability to Hear Emergency Alarms, Telephone & ConversationVision: Legal Normal Vision with or without Accommodation

Keywords: InnVite Hospitality, Dayton , Front Desk Agent/Night Auditor, Sales , Dayton, Ohio

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