Inside Sales Specialist

Company: Ziehler Lawn Care
Location: Dayton
Posted on: February 24, 2021

Job Description:

Position PurposeAssist customers in finding a solution or service that will fit their wants and needs.Reports ToSales ManagerScheduleMonday thru Friday, 10 AM to 7 PM, Saturdays required as neededExperience3+ years in sales, with 1+ years in commercial salesTasks* Assisting customers in their lawn and pest control needs and closing in-bound leads.* Become a trusted advisor for customers and build long-term relationships that result in increased retention and add-on sales.* Cultivate and maintain referral network.* Use own influence and creativity to generate leads.* Prospects by phone, field canvassing, and networking; asks for referrals.* Actively manages prospects pipeline to keep it fresh and relevant.* Cultivates leads through coworkers (technicians, office staff).* Writes compelling emails and proposals.* Visit prospects and customers onsite when needed for sales and customer service.* Perform property evaluations, identify areas in need of attention, and provide a care plan and recommendations for the customer.* Resolve customer issues and complaints calmly, professionally and with the best outcome for both the customer and the company.* Answer the phone with customer service always in mind; knowledgeably answer any questions or redirect the call to the appropriate team member.* Check and respond to all emails within 4 hours or first thing in the morning.* Monitor sales reports for insight into strengths, weaknesses and opportunities.* Maintain sufficient knowledge of lawn care and pest control.* Continually participates in training and education to develop knowledge of sales and the industry.Minimum Qualifications* High school graduate or equivalent* Previous sales experience is preferred* Previous customer service experience is preferred* Proficient in Microsoft Office and basic computer skills* Effective verbal and written communication skills is required* Ability to add, subtract, multiply and divide all units of measureEmployment Type: Full TimeYears Experience: 1 - 3 yearsBonus/Commission: Yes

Keywords: Ziehler Lawn Care, Dayton , Inside Sales Specialist, Sales , Dayton, Ohio