Inside Sales Specialist
Company: Ziehler Lawn Care
Location: Dayton
Posted on: February 24, 2021
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Job Description:
Position PurposeAssist customers in finding a solution or
service that will fit their wants and needs.Reports ToSales
ManagerScheduleMonday thru Friday, 10 AM to 7 PM, Saturdays
required as neededExperience3+ years in sales, with 1+ years in
commercial salesTasks* Assisting customers in their lawn and pest
control needs and closing in-bound leads.* Become a trusted advisor
for customers and build long-term relationships that result in
increased retention and add-on sales.* Cultivate and maintain
referral network.* Use own influence and creativity to generate
leads.* Prospects by phone, field canvassing, and networking; asks
for referrals.* Actively manages prospects pipeline to keep it
fresh and relevant.* Cultivates leads through coworkers
(technicians, office staff).* Writes compelling emails and
proposals.* Visit prospects and customers onsite when needed for
sales and customer service.* Perform property evaluations, identify
areas in need of attention, and provide a care plan and
recommendations for the customer.* Resolve customer issues and
complaints calmly, professionally and with the best outcome for
both the customer and the company.* Answer the phone with customer
service always in mind; knowledgeably answer any questions or
redirect the call to the appropriate team member.* Check and
respond to all emails within 4 hours or first thing in the
morning.* Monitor sales reports for insight into strengths,
weaknesses and opportunities.* Maintain sufficient knowledge of
lawn care and pest control.* Continually participates in training
and education to develop knowledge of sales and the
industry.Minimum Qualifications* High school graduate or
equivalent* Previous sales experience is preferred* Previous
customer service experience is preferred* Proficient in Microsoft
Office and basic computer skills* Effective verbal and written
communication skills is required* Ability to add, subtract,
multiply and divide all units of measureEmployment Type: Full
TimeYears Experience: 1 - 3 yearsBonus/Commission: Yes
Keywords: Ziehler Lawn Care, Dayton , Inside Sales Specialist, Sales , Dayton, Ohio
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