Guest Services Representative
Company: James Free Jewelers - Official Rolex Jeweler
Posted on: June 24, 2022
James Free Jewelers, a family-owned, nationally renowned
jeweler, is currently seeking an energetic and motivated -Guest
Services Representative -who embodies our values of Integrity,
Pride, Honor, and Commitment. -to create exceptional buying
experiences for our clients. -We offer an inclusive culture of
mentoring, motivation and success. Our luxurious interiors
highlight beautiful diamonds, leading designers and fine Swiss
timepieces. -The right candidate will effectively showcase James
Free products and deliver excellence that exceeds our guests'
expectations at each point of contact.Key Responsibilities
- Exceed guests' expectations by offering positive, personalized
sales and service.
- Engage guests at point of sale with product and service
insights, selection, and financing options.
- Ensure that point of sale function is consistent, correct, and
that all relevant information and documents are shared with every
- Perform reconciliation of daily receipts and preparation of
- Audit POS transactions to ensure that all business and
operational rules are followed.
- Increase brand awareness and guest base through direct sales,
relationship building, and marketing events.
- Work collaboratively with team members to achieve goals and
maintain James Free standards throughout store operations.
- Ensure that transactions, record keeping, inventory and
reporting are performed consistently and in accordance with company
- Excellent interpersonal skills and desire to deliver
outstanding guest service.
- Skilled in building rapport and effectively managing guest
- Strong verbal and written communication skills
- High level of internal motivation and desire to achieve goals
- Desire to represent the James Free brand with professionalism
- Strong attention to detail and organization skills
- Proficiency in Microsoft Office software, PC applications and
standard office equipment
- 2- or 3-years' experience in retail and POS
preferred;experience in luxury retail, or diamond, jewelry & Swiss
timepiece sales a plusJames Free is willing to train the right
candidate. We offer competitive compensation and benefits. -
Keywords: James Free Jewelers - Official Rolex Jeweler, Dayton , Guest Services Representative, Sales , Dayton, Ohio
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