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Guest Services Representative

Company: James Free Jewelers - Official Rolex Jeweler
Location: Dayton
Posted on: June 24, 2022

Job Description:

James Free Jewelers, a family-owned, nationally renowned jeweler, is currently seeking an energetic and motivated -Guest Services Representative -who embodies our values of Integrity, Pride, Honor, and Commitment. -to create exceptional buying experiences for our clients. -We offer an inclusive culture of mentoring, motivation and success. Our luxurious interiors highlight beautiful diamonds, leading designers and fine Swiss timepieces. -The right candidate will effectively showcase James Free products and deliver excellence that exceeds our guests' expectations at each point of contact.Key Responsibilities

  • Exceed guests' expectations by offering positive, personalized sales and service.
  • Engage guests at point of sale with product and service insights, selection, and financing options.
  • Ensure that point of sale function is consistent, correct, and that all relevant information and documents are shared with every guest.
  • Perform reconciliation of daily receipts and preparation of daily deposit.
  • Audit POS transactions to ensure that all business and operational rules are followed.
  • Increase brand awareness and guest base through direct sales, relationship building, and marketing events.
  • Work collaboratively with team members to achieve goals and maintain James Free standards throughout store operations.
  • Ensure that transactions, record keeping, inventory and reporting are performed consistently and in accordance with company guidelines.Qualifications:
    • Excellent interpersonal skills and desire to deliver outstanding guest service.
    • Skilled in building rapport and effectively managing guest relationships.
    • Strong verbal and written communication skills
    • High level of internal motivation and desire to achieve goals with excellence
    • Desire to represent the James Free brand with professionalism and integrity
    • Strong attention to detail and organization skills
    • Proficiency in Microsoft Office software, PC applications and standard office equipment
    • 2- or 3-years' experience in retail and POS preferred;experience in luxury retail, or diamond, jewelry & Swiss timepiece sales a plusJames Free is willing to train the right candidate. We offer competitive compensation and benefits. -

Keywords: James Free Jewelers - Official Rolex Jeweler, Dayton , Guest Services Representative, Sales , Dayton, Ohio

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