Conference Center Service Representative (Part-Time) - Conference Center

Company: SINCLAIR COMMUNITY COLLEGE
Location: Dayton
Posted on: May 29, 2023

Job Description:

Position SummaryThis position exists to provide operational support and customer service for all clients of the Sinclair Conference Center. Its primary purpose is to ensure all event reservation needs are delivered on time for each client. Additionally this position serves as the clients one-stop point of contact for service and technical support.The pay for this position is $16.05 per hour to a maximum of 28 hours per week.Sinclair offers many opportunities for advancement and encourages internal growth and promotion. Principal AccountabilitiesWork through Daily Service Representative Checklist to ensure exceptional client satisfaction for all scheduled Conference Center events.Oversee efficient and accurate delivery and set-up of requested event specifications prior to client arrival, including: Event signs,Room set-up and cleanliness, Multimedia, Food & beverage, Client Welcome Packets with parking passes (if requested)Perform meet & greet with all arriving clients. Troubleshoot service and technical concerns. Assist with any new service or technical requests.Provide accurate documentation, within various software packages, of banquet event orders, client details, event outcome information, work requests and equipment inventoriesOperation of the RF TV system, the Campus Messaging System, Multimedia Classroom Monitoring Software, Videoconferencing Scheduling Software, Campus Space Scheduling Software and EMSExhibit a neat and professional appearance, dependable and honest work ethic, exceptional customer service attitude, and consistent follow-through on work directives.RequirementsMust have a minimum of a High School diploma or equivalent required. Associates degree preferred.Must have a minimum of 2 years event planning or office coordination related work experience required. Previous work experience in customer service preferredMust have flexibility to work various work occasional evenings and/or weekend to cover conference center schedule required.Ability to demonstrate exceptional customer service skills requiredProficient skills in Microsoft Office requiredBasic troubleshooting experience with various technical equipment including but not limited to: Computers; Projectors; Video Display Devices; Microphones; Wireless Technologies; etc. preferredPDN-992339bf-4bc1-407b-8743-d0bc74830a83

Keywords: SINCLAIR COMMUNITY COLLEGE, Dayton , Conference Center Service Representative (Part-Time) - Conference Center, Sales , Dayton, Ohio