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Consumer service rep

Company: Globa Channel Management, Inc.
Location: Dayton
Posted on: November 11, 2018

Job Description:

Monday " Friday, 9:00am " 5:30pm 3 months Consumer Service Representative needs 1 year call center experience Consumer Service Representative requires: high school diploma customer service call center MS Office Consumer Service Representative duties: Provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, initiates the escalation process for unresolved customer problems. Assists customers telephonically and non-telephonically with service and support issues Resolves problems utilizing department tools, resources, business judgment and expertise

Keywords: Globa Channel Management, Inc., Dayton , Consumer service rep, Sales , Dayton, Ohio

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