DaytonRecruiter Since 2001
the smart solution for Dayton jobs

Seasonal Partner Services Representative

Company: Mommy Jobs Online
Location: Dayton
Posted on: October 12, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Dayton , Seasonal Partner Services Representative, Sales , Dayton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Midwest National Account Exec - Medical Sales + a 5% Signing Reward
Description: Midwest National Account Exec - Medical Sales - 27356667Our client is looking to hire a National Account Executive with experience successfully growing a large territory.This position will cover ten upper (more...)
Company: Cube Management
Location: Indianapolis
Posted on: 10/21/2019

Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Columbus,OH)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Columbus
Posted on: 10/21/2019

Customer Service Representative Hotel Reservations
Description: Mommy Jobs Online is now seeking Customer Service Reps. to take incoming hotel and car rental reservation bookings
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 10/21/2019


Sales Operations Assistant
Description: SUMMARY: br The Sales Operations Assistant supports the Sales Team including Sales Representatives, Current and New Customers and other internal departments. The Sales Operations Assistant will
Company: Nexus Staff Inc.
Location: Indianapolis
Posted on: 10/21/2019

Customer Service Mortgage Representative
Description: Mommy Jobs Online is a national leader in delivering services and solutions for business success. We are currently seeking a Customer Service Representative to assist in helping our Mortgage, Lending (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 10/21/2019

Rapid Response Agent
Description: Primary/Essential Duties and Key Responsibilities: Provide in-depth support via phone, email or remote session Troubleshoot payroll and software issues from our clients partners and guiding users through (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 10/21/2019

Associate Manager Sales
Description: Solenis is a leading global producer of specialty chemicals for water-intensive industries, including the pulp, paper, oil and gas, chemical processing, mining, biorefining, power and municipal markets. (more...)
Company: Solenis
Location: Indianapolis
Posted on: 10/21/2019

Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Indianapolis,IN)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Indianapolis
Posted on: 10/21/2019

Sales Representative
Description: Outside / Territory Sales Representative - Educational Publishing/Technology - College University accounts br Indianapolis, IN Territory br JOB DETAILS: br ul li Great opportunity to
Company: ECA Recruiters
Location: Indianapolis
Posted on: 10/21/2019

Director of Field Training & Service (Indiana DOA Rep.)
Description: FFL exists to improve lives, to enrich the lives of our team members and to support our community by giving back to local organizations like Habitat for Humanity, Animal Rescue Project, Borgess Hospital (more...)
Company: Forensic Fluids Laboratories
Location: Indianapolis
Posted on: 10/21/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Dayton RSS job feeds